Who we are
About US Claims Solutions
US Claims Solutions is a nationwide commercial property loss consulting firm serving insurers, adjusters, TPAs, municipalities, school districts and commercial organizations.
01 · Who we are
Fifty years of commercial property loss work
US Claims Solutions is a nationwide commercial property loss consulting firm working for insurance carriers, independent adjusters, TPAs, municipalities, school districts and commercial organizations. Consultants deploy from offices in Plano, Texas and Alpharetta, Georgia to assignments in all fifty states, usually within hours of being engaged.
The firm has more than 50 years of experience in commercial property loss consulting and has handled over 24,000 claims across that period — fire, water, wind, theft, freight and cargo — from single storefronts to multi-campus school districts. Those are cumulative figures across the company’s history as of 2026, not annual ones.
Commercial property is our specialty. Machinery and industrial equipment, electronics and IT hardware, retail stock and fixtures, restaurant and commercial kitchen equipment, medical and laboratory equipment, warehouse stock, office furnishings, and specialty property including firearms, jewelry, collectibles and artwork. What we inventory.
02 · How we work
What a US Claims Solutions assignment looks like
01
Consultants, not subcontractors
Directly engaged field personnel · Consistent conventions · One point of contact
Assignments are staffed by consultants who do this work full time, to field conventions fixed before anyone deploys. That matters most on large losses, where several people across several buildings have to produce one record rather than four that have to be reconciled afterwards. The carrier or adjuster has one point of contact for the duration.
02
Documentation that survives scrutiny
Photographs · Identification · Location · Researched pricing
Every line of every inventory carries a photograph, an identification, a location and a researched price with its source. The test applied throughout is whether a figure can still be defended six months later by someone who was not there. A number traceable to an item in a room in a building holds; a number that came from a subtotal does not.
03
Salvage evaluated during the inspection
Recoverable property identified on day one · Marketed while the market is live
Recoverable property is identified during the inspection that is happening anyway, not after the claim has been measured. Timing is the largest single variable in what a recovery returns, and property marketed in the first fortnight sells into a live market in a way the same property does not after ninety days in a damp building.
04
Within a defined scope of services
Documentation and valuation support · Not claims handling
US Claims Solutions provides inventory, documentation, valuation support and salvage disposition services at the direction of the carrier, adjuster or insured. It is not a licensed public adjuster or independent adjuster and does not negotiate, adjust or settle insurance claims. Florida Statute § 626.854 expressly excludes from public-adjuster licensing a person who photographs or inventories damaged personal property or business personal property — which is precisely the work these consultants perform.
FAQ
Questions about working with us
Offices in Plano, Texas and Alpharetta, Georgia, with consultants deployed to assignments in all fifty states. The 24/7 claims line is answered any hour of any day of the year, including holidays.
Most assignments come from insurance carriers, independent adjusters and TPAs. The rest come from risk managers at municipalities, school districts, airports and commercial organizations, and from cargo insurers, carriers and logistics providers on freight losses.
No. US Claims Solutions documents and values property at the direction of whoever assigns the work, and does not negotiate, adjust or settle claims. That separation is what allows the firm to work alongside every other party on a loss site without a conflict of interest.
Not without written permission. Every case study on this site is anonymised, and photographs are published only where they do not identify an insured or a location.
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Working a commercial loss right now?
Call the 24/7 claims line on 972.731.6990, or send the details and a consultant will come back to you today.
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